Privacy Policy
Last updated: May 5, 2026
This Privacy Policy describes how EMBRO BOF collects, uses, and discloses your personal information when you visit our website, make a purchase, contact us, or use our services through embrobof.com.
EMBRO BOF is powered by Shopify, which helps us operate our online store, process orders, manage payments, and provide a secure shopping experience.
By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When you visit our website, make a purchase, create an account, contact us, or interact with our store, we may collect the following types of personal information:
Contact information, such as your name, shipping address, billing address, email address, and phone number.
Order and transaction information, such as the products you purchase, order history, payment status, return or refund requests, and shipping details.
Payment information, such as payment method and transaction details. Please note that payment card information is processed securely by Shopify and payment service providers. We do not directly store your full payment card details.
Account information, such as your username, password, preferences, and account settings if you create an account.
Customer support information, such as messages, emails, photos, order issues, or other information you provide when contacting us.
Device and usage information, such as your IP address, browser type, device information, pages viewed, time spent on our website, and how you interact with our store.
Cookies and similar technologies, which may be used to improve website performance, remember preferences, analyze traffic, and support advertising or marketing activities.
How We Collect Personal Information
We may collect personal information in the following ways:
Directly from you when you place an order, create an account, sign up for emails, contact customer support, submit a review, or otherwise provide information to us.
Automatically when you visit or use our website, including through cookies, pixels, analytics tools, and similar technologies.
From Shopify and service providers that help us operate our store, process payments, fulfill orders, provide customer support, analyze performance, and improve our services.
From marketing, advertising, or analytics partners, depending on your privacy choices and applicable law.
How We Use Your Personal Information
We use your personal information to operate our store and provide our services, including to:
Process and fulfill your orders.
Confirm payments and prevent fraudulent transactions.
Arrange shipping and delivery.
Provide order updates, tracking information, returns, refunds, and customer support.
Respond to your questions, requests, and complaints.
Manage your customer account and preferences.
Improve our website, products, customer experience, and store performance.
Send marketing emails, promotions, or updates if you have opted in or where permitted by law.
Show relevant advertising and measure the performance of our marketing campaigns.
Comply with legal obligations, enforce our policies, and protect our business, customers, and website.
How We Share Personal Information
We may share your personal information with trusted third parties when necessary to operate our business and provide our services. These may include:
Shopify, which hosts and powers our online store.
Payment processors and financial service providers.
Shipping carriers and fulfillment partners.
Customer support, email, marketing, analytics, and advertising service providers.
IT, security, cloud storage, and website service providers.
Legal, tax, accounting, or compliance advisors when required.
Government authorities, law enforcement, or other parties when required by applicable law or legal process.
We do not sell your personal information in the traditional sense. However, depending on where you live, certain uses of cookies, advertising pixels, or marketing tools may be considered “selling,” “sharing,” or “targeted advertising” under applicable privacy laws.
Shopify and Third-Party Services
Our store is hosted by Shopify. Shopify may collect and process personal information about your use of our store in order to provide, secure, and improve its services.
Information you provide through our website may be shared with Shopify and other service providers located in countries other than where you live.
You can learn more about how Shopify handles personal information by visiting Shopify’s Consumer Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to help our website function properly, remember your preferences, analyze website traffic, improve our store, and support marketing or advertising activities.
You may be able to control cookies through your browser settings. Please note that disabling cookies may affect certain features of our website, including checkout, account login, and shopping cart functionality.
Marketing Communications
If you sign up for our email list or agree to receive marketing communications, we may send you product updates, promotions, seasonal offers, or other marketing messages.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at info@embrobof.com.
Even if you opt out of marketing emails, we may still send you non-promotional emails related to your orders, account, returns, refunds, or customer service requests.
Data Retention
We keep your personal information for as long as necessary to provide our services, process orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.
The length of time we keep information may depend on the type of information, the purpose for which it was collected, and applicable legal or business requirements.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.
Please do not send sensitive payment information, passwords, or confidential information to us through unsecured channels such as regular email.
Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe that a child has provided us with personal information, please contact us at info@embrobof.com so we can review and delete the information where required.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Request a copy of your personal information.
Object to or restrict certain processing activities.
Opt out of certain marketing communications.
Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.
To exercise your rights, please contact us at info@embrobof.com.
We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.
For Customers in the European Union, European Economic Area, or United Kingdom
If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under applicable data protection laws, including the right to object to processing, request restriction of processing, and withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you live, including in countries where Shopify, our service providers, or our partners operate.
Where required by applicable law, we rely on recognized transfer mechanisms to protect your personal information when it is transferred internationally.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.
When we update this policy, we will revise the “Last updated” date at the top of this page. Continued use of our website after any changes means you acknowledge the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:
EMBRO BOF
Email: info@embrobof.com
Website: embrobof.com